Legal

Privacy Policy

Effective September 29, 2026

Salon Thrive ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our salon located at 235 Town Center Pkwy STE. N, Santee, CA 92071, use our website, or otherwise interact with us. This policy is written to comply with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) and other applicable California law.

1. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: name, email address, phone number, postal address.
  • Commercial information: services booked, appointment history, products purchased.
  • Internet activity: IP address, browser type, pages visited, and similar usage data collected through cookies and analytics tools.
  • Communications: messages you send through our contact form, email, or SMS.
  • Booth rental applicants: professional license number, business information, and experience details submitted through our Rent a Booth application.

We do not knowingly collect sensitive personal information, and we do not collect personal information from children under 16.

Contact and appointment request forms: When you submit a contact or appointment request form on our website, in addition to the information you enter (name, email, phone number, service of interest, and message), we automatically collect the date and time of your submission, your IP address, your approximate location derived from your IP address (city, region, and country), your browser time zone, and the page the form was submitted from.

We use this information to respond to your inquiries and booking requests, to prevent spam and fraud, and to understand which areas our clients come from. It is sent by email to the salon and is processed through our email delivery provider and our website hosting provider. We do not sell this information or share it for cross-context behavioral advertising, and we retain it only as long as needed for these purposes. As a California resident, you may request access to or deletion of this information as described in "Your California Privacy Rights" below.

2. How We Use Your Information

  • To schedule, confirm, and manage your salon appointments.
  • To respond to inquiries and provide customer service.
  • To process booth rental applications.
  • To send appointment reminders, promotions, and updates (only where permitted).
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell or share your personal information for cross-context behavioral advertising as those terms are defined under the CCPA/CPRA. We may disclose information to:

  • Service providers who help us operate our business (e.g., booking software, payment processors, email and SMS providers, website hosting, and analytics).
  • Government authorities or other parties when required by law, subpoena, or to protect rights, safety, or property.
  • A successor entity in connection with a merger, acquisition, or sale of assets.

4. Cookies and Analytics

Our website uses cookies and similar technologies to remember your preferences and measure site performance. You may disable cookies in your browser settings, but parts of the site may not function properly without them.

5. Your California Privacy Rights

California residents have the following rights under the CCPA/CPRA:

  • Right to Know what personal information we collect, use, and disclose.
  • Right to Delete personal information we have collected, subject to legal exceptions.
  • Right to Correct inaccurate personal information.
  • Right to Opt-Out of the sale or sharing of personal information. We do not sell or share your personal information.
  • Right to Limit the use of sensitive personal information.
  • Right to Non-Discrimination for exercising any of these rights.

These rights apply to all personal information we collect, including the information and technical details collected with contact and appointment request form submissions. To exercise these rights, contact us using the information below. We may need to verify your identity before fulfilling your request. You may also designate an authorized agent to act on your behalf.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective" date at the top of this page.

10. Contact Us

For privacy questions or to exercise your rights, contact:

Salon Thrive
235 Town Center Pkwy STE. N
Santee, CA 92071
(619) 258-2784
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